You missed the call.
You don't have to
miss the job.
The second a call goes unanswered, your business texts them back automatically — with a menu they can reply to. They book, order or ask a question instead of calling your competitor.
Missed call text back is an automation that sends a text message to any caller whose call your business does not answer. The moment the call ends unanswered, the caller receives a text from your business number acknowledging the missed call and offering options they can reply to — book an appointment, place an order, get directions, or ask a question. The conversation continues by text, so the customer never has to leave a voicemail or call back, and you never lose them to the next business on their list.
Not an answering service. Nobody picks up your calls — the automation replies by text the moment a call goes unanswered.
Your existing business line. We provide a local number and the forwarding setup — no new phone system, no hardware.
Seconds. The text goes out while the caller still has your business on their mind and their phone still in their hand.
Put your own numbers in. Nobody knows your close rate and ticket size better than you do — this is not an industry average, it is your business.
Most owners have never added this up. It tends to be the number that makes the decision.
That's $23,398 a year. Phone 2 Text costs $468 a year.
Estimate based on the figures you entered. Your results will depend on your business, your call volume and how you follow up.
A customer rings your business. You're on a job, mid-service, slammed at dinner rush, or it's 9pm on a Sunday. Nobody picks up.
Within seconds they get a message from your business number — apologising for the miss and offering a short menu of what they can do next.
They text back a menu option or a question. Reservation, quote, order, directions. No voicemail, no phone tag, no lost lead.
Phone 2 Text comes with its own app, and you can install it for an unlimited number of users. Everyone sees incoming calls, missed calls and the text threads that follow, all in one place — so a lead never sits waiting because one person was off shift.
Call forwarding and the rest of the phone tools are managed in there too.
Missed call text back is the obvious half. The other half is following up on the calls you did answer — because "did we actually answer everything?" is a question most businesses never ask.
Thank you for calling ____ today! We hope we answered all your questions and if not please respond let us know here.
Catches the customer who hung up still unsure — and opens a text thread you can use later.
Hello! We're sorry we missed your call. How can we assist you today? Reservation, Directions, Catering, Order or other. We're here to help!
Turns a dead end into a menu. Every reply is a conversation you'd otherwise never have had.
Both messages are fully customisable — your wording, your menu options, your links.
A guest calls for a table during your dinner rush — the exact moment nobody can reach the phone. They get a text back offering reservation, catering, directions or ordering, and book while they're still deciding where to eat. The alternative is that they call the place down the street.
A burst pipe doesn't wait for office hours. You're under a sink and can't answer. The auto-text offers a quote request or a callback slot, so an urgent job stays yours instead of going to whoever picked up first.
You're mid-cut with your hands full. The text books the next appointment while you finish the one in front of you.
A buyer calls about a listing while you're at a showing. They get details and a viewing request instead of voicemail.
Front desk on another line. Callers get scheduling options rather than a hold tone and a hang-up.
Phone 2 Text includes your local number and texting credits for both inbound and outbound messages — so the replies your customers send don't cost you extra thinking.
Single business line · billed monthly
Need more than 500 messages a month? Add any of our standard monthly credit packages — they run alongside your line.
Get startedMultiple lines or higher volume? Talk to us.
When someone calls your business and the call is not answered, the system detects it and immediately sends that caller a text from your business number. The message acknowledges the missed call and gives them options they can reply to — book, order, ask a question, get directions. They reply by text and the conversation continues there, so the lead never goes cold in a voicemail box.
Within seconds of the call ending. That timing is the whole point — the caller still has your business in mind and their phone in their hand, so a reply feels natural rather than like a callback interrupting their day.
No. This is not an answering service and there is no call centre. Nobody picks up your phone. The system detects that a call went unanswered and automatically texts that caller so you have a chance to save the sale, rather than losing them to voicemail or to the next business they call.
Yes. Phone 2 Text includes a dedicated app you can install for an unlimited number of users at no extra cost. Your whole team can see incoming calls, missed calls and the text conversations that follow from one place, and reply from their own phones. Call forwarding and the other phone tools are managed there too.
No. Phone 2 Text includes a free local number and works with the business line you already use. There is no new handset, no PBX change, and no hardware. Setup is free and we do it with you.
Yes, completely. Your wording, your menu options, and you can include links — to your booking page, your online ordering, your menu, directions, anything. You can also set a different message for calls you answered versus calls you missed.
You get their reply and can respond from your dashboard or phone like any normal text conversation. Inbound and outbound messages both draw from your monthly credits, so replying is already accounted for.
Replying to someone who just called your business is a different situation from marketing to a purchased list — the person initiated contact with you. That said, US business texting is governed by the TCPA and carriers require A2P 10DLC registration, which we file on your behalf. If you later want to send promotional campaigns to those numbers, you need separate express written consent for that. This is general information, not legal advice — check with counsel for your situation.
Phone 2 Text is $39 per month for a single business line. That includes 500 texting credits each month, one free local number, free setup, and credits that cover both inbound and outbound messages. Toll-free numbers and multiple lines are available — ask us.
Phone 2 Text includes 500 credits every month. If your call volume needs more than that, you add one of our standard monthly credit packages on top — the two run together, so you keep the $39 line service and simply top up the messages. Those credits never expire, so anything you don't use rolls forward.
$39 a month. Free setup. We handle the carrier registration and write your first messages with you.
Increase orders, get more leads, drive more sales and so much more with text message marketing with Easy Smart Texting
Easy Smart Texting is a 100% opt-in and SPAM-FREE service. Please see our Anti-Spam Policy to learn about our position on SPAM and how it’s handled.
Smarter SMS Marketing solutions by Easy Smart Texting allows you to create effective text message marketing campaigns easily online.
© 2026 Copyright Easy Smart Texting
Made with 
️ in Easley, SC
